FAQ's

What types of spirits do you offer?

Wolf Premium Spirits specializes in a curated selection of exceptional spirits, including our award-winning Wolf Premium Gin and the unique Wolf Spiced Rum. Each product is crafted to deliver a sophisticated tasting experience characterized by bold flavors and harmonious blends.

How can I ensure the quality of the spirits I purchase?

We prioritize quality in our distillation process, sourcing the finest ingredients to create our spirits. Each batch undergoes rigorous quality control measures to ensure that our products meet high standards of excellence. Our spirits are crafted to provide a unique sensory journey that reflects the art of fine distillation.

What is your shipping policy?

We offer worldwide shipping, with specific rates depending on the destination. For orders within the BENELUX, France, Germany, and the United Kingdom, we provide free shipping for orders over €100. Shipping fees vary based on the total weight of the shipment, and packages are generally dispatched within 2 days after receipt of payment.

What is your return policy?

Customers have the right to cancel their purchase within 14 days of receiving the product. To exercise this right, customers must inform us via email before returning the product. The product should be returned in its original state and packaging, and we will cover the cost of return shipping if the cancellation occurs within the specified period.

How should I store my spirits for optimal quality?

To maintain the quality of your spirits, it is recommended to store them in a cool, dark place, away from direct sunlight and temperature fluctuations. Proper storage conditions help preserve the flavors and aromas of the spirits, ensuring an enjoyable tasting experience.

Do you offer any discounts or promotions?

We occasionally offer promotions and discounts on select products. To stay informed about our latest offers, we recommend subscribing to our newsletter or following us on our social media channels.

Can I track my order?

Yes, all orders are shipped with tracking information. Once your order has been dispatched, you will receive an email containing the tracking details, allowing you to monitor the status of your shipment until it arrives at your designated address.

What should I do if my order arrives damaged?

If your order arrives damaged, please contact us immediately with details and photographic evidence of the damage. We will work with you to resolve the issue, which may include a replacement or refund, depending on the circumstances.